Are you someone with a curious mind, eager to explore and express your skills in developing strategic enablement strategies for partners?

If so, we have an exciting opportunity for you. As a part of our team, you will play a crucial role in driving partner enablement and fostering increased technology adoption.

In this position, your main focus will be to proactively enable and manage partners who are in the early stages of their cloud adoption journey. You’ll also be responsible for transitioning inactive partners into a transacting state, breathing new life into their businesses. A key aspect of this role is partner centricity, where you’ll be building strong relationships and forging strategic alignments within the COD partner ecosystem.

Your responsibilities will encompass a wide range of activities, including but not limited to: Conducting enablement workshops, Technology awareness and training sessions, Building and nurturing partner relationships, Overseeing partner service delivery, as well as handling sales and support functions.

To succeed in this role, you will need the following:

Education:

• Grade 12 or equivalent.

• Bachelor of Commerce in Business Management or relevant tertiary qualification (advantageous).

• Cloud/Technology related sales certifications (advantageous).

Experience:

• 1-3 years – Account / Channel management with C-level stakeholders.

• Demonstrated experience building enablement business plans.

• Knowledge and experience of a solutions-oriented approach.

• Good track record in achieving financial and non-financial targets.

• Good track record in developing and maintaining strategic partner relationships.

• Good understanding of the ICT industry and ability to keep up with technology and Industry developments. (Cloud experience Advantageous).

• Project management understanding and experience (Advantageous).

Skills:

• Identify and evaluate new opportunities.

• A self-starter with the ability to work with minimal supervision.

• Handle multiple tasks, be flexible, and deal with interruptions and constant change.

• A strong communicator to foster excellent professional relationships.

• Be able to coordinate the triage, identification, and resolution of complex production and non-production issues.

Responsibilities:

Partner Enablement:

• Develop strategic plans with your partners to accelerate their product awareness as well as accelerate their consumption within COD.

• Facilitating access to training and awareness of solutions and platforms in the COD portfolio to yield a greater adoption rate amongst partners who are in the early stages of cloud adoption.

• Identify opportunities for product adoption and cross-selling.

• Monitor monthly sales statistics within existing partners’ environments, identify fluctuations in sales volumes, and follow up with the relevant stakeholders timeously to prevent loss of business.

• Comply with guidelines regarding partner engagement, identifying key decision makers, and ensuring that the company’s brand remains at the forefront of their business.

• Understanding your partner’s business to position the COD value proposition and align with their Go-To-Markets which allows us to contribute in a meaningful way.

Partner Relationships:

• Develop an understanding of partner stakeholders and decision-makers to develop and establish long-term relationships/partnerships.

• Meet with partners regularly, engaging with decision-makers to establish rapport and build sound relationships – Digital partner engagements (If needed, an in-person meeting will be conducted).

• Utilizing interpersonal skills to develop and maintain strategic partner relationships across the business with your partners.

• Conduct partner reviews which will track enablement progress and milestones.

• Conduct partner meetings to deliver the COD solution portfolio and value proposition.

Service Delivery:

• Coordinate implementation of new solutions adopted by partners – liaise with the relevant internal and external resources to ensure that all aspects of the implementation have been catered for according to client/partner requirements.

• Respond to partner requests on time and deliver on quotes, cancellations, and other partner queries.

• Ensuring internal/external emails and calls are attended to and acted upon to ensure efficient service delivery to our partners.

• Make sure that configurations on complex solutions sold, are accurately captured so that the correct solution is delivered.

• Communicate and report back on pipeline and forecast.

• Measured and remunerated against financial and non-financial achievements.

Operational Administration:

• Facilitating the onboarding of new and non-transacting partners.

• Assist partners with pricing and contractual information (always ready to assist with the utmost detail to ensure the partners understand all limitations and possibilities).

• Closely monitoring partner account status and payments thereof.

• Processing and monitoring that orders/queries are processed accurately and allocated to the correct account.

• Pass credits when required, ensure the accuracy of information reflected and appropriate for authorization.

• Make sure that the required information on the CRM system is always up to date and opportunities move through the sales process.

• Compile monthly reports as requested by the relevant Manager(s), using figures drawn from Power BI to reflect productivity and achievement of targets.

Vendor Requirements:

• Staying abreast of vendor promotions, launches, incentive programs, and growth initiatives to advocate and enable the partner.

• Achieve training and vendor certification as requested by the business.

• Comply with vendor-specific requirements regarding reporting, pipeline management, and forecasting.

• Ensure a complete understanding of vendor programs to align and drive vendor-specific focus areas.

• Understand vendor strategy and value propositions to deliver a valuable and engaged positioning of a solution.

• Ensuring enablement is done for partners in the form of training and solution sessions so partners are kept up to date with solution capabilities and new features.

Self-development:

• Development of personal development plans annually with the Manager, focusing on career goals and development areas in the current role.

• Attending training scheduled according to the development plan, demonstrating skills and knowledge acquired.

• Use initiative to research relevant information to keep abreast of changes and new solutions and approaches in the cloud market.

• Collaborate and commit to learning from others within the team and business.

• Ensure that functional knowledge is relevant and continually updated by attending all training sessions offered and available to you.

• Proactively engage internally and externally on the existing and newly introduced changes in the COD and vendor environment.

Additional

• Own reliable transport.

• This position is open nationally with the head office based in Woodmead.

A more comprehensive job description will be available upon application.

All required qualifications will be verified by an independent provider on behalf of Cloud On Demand.

Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.